Refund policy
Refund Policy for Digital Products
At Mahjong Learning, we value your satisfaction with our digital resources. Due to the nature of digital downloads and the effort involved in creating them, our refund policy is designed to balance customer satisfaction with protection against potential misuse.
Refund Eligibility
Due to the digital nature of the American Mahjong PDF guide, all sales are technically final and the legally mandated right of withdrawal does not apply once the download link is provided. However, to ensure your satisfaction, we offer a voluntary 7-day money-back guarantee. If you are not completely satisfied with your guide, contact us within 7 days of your purchase at info.digital.support@gmail.com and we will issue a full refund
Initiating a Refund
If you believe your situation qualifies for a refund, please contact us within 7 days of purchase at info.digital.support@gmail.com. Include your order number and a brief description of the issue. Each case will be reviewed individually.
Refund Process
If your request is approved, the refund will be processed and credited back to your original method of payment within 7 business days.
Further Assistance
For any questions regarding our refund policy, feel free to reach out at info.digital.support@gmail.com.
Thank you for choosing Mahjong Learning. Our goal is to help you play with clarity, confidence, and strategy.
